TIME TO CHANGE ORDER INFORMATION!
Customers have 24 hours to give any new updates to the order from changing the size, quantity, color, shipping address, or request to cancel the order.
After 24 hours, we cannot accept the above requirements because the order has gone into production.
Hope customers can understand and make the best decision!
HOW DO I KNOW THE STATUS OF MY ORDER?
We have received a lot of emails from customers about their order information
- Is the order produced yet?
As you have also seen, our production process has clearly stated that after placing an order we will confirm and wait for 24 hours for the customer to change the order or change the shipping address. Therefore, after 24 hours, we will proceed to order production.
- Has the order shipped yet?
After 5-7 days, the customer’s order will be shipped. Once your order starts shipping, the carrier will also provide you with an order tracking code for your chosen delivery unit. From here we will automatically update and email the customer.
HOW MUCH DOES SHIPPING COST?
We will use flat cost for shipping.
At United States of American
- Domestic Standard Shipping by Standard (20-25 Business Days)
Order Amount |
Standard ground shipping (15-28 business days)
|
$0 ~ $59.99 |
$6.99
|
$60.00 ~ $109.99 |
$9.99
|
$110 ~ $149
|
$13.99
|
$150.00 |
*Free
|
*FREE SHIPPING ON PURCHASES OF $150 OR MORE
For International Shipping
- Domestic Standard Shipping by Standard (25-40 Business Days) from the day of dispatch to reach you depending on where you are in the world. We advise you not to order if these times are not acceptable.
Order Amount |
Standard ground shipping (25-40 business days)
|
|
|
$0.00 ~ $109.99 |
$9.99
|
$110 ~ $149
|
$13.99
|
$150.00 |
*Free
|
*FREE SHIPPING ON PURCHASES OF $150 OR MORE
SHIPPING & HANDLING
We process orders on business days which are Monday through Friday, Eastern Standard-Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
- Production: Processing Time: 5-7 days* (in regular seasons) or more depends on holiday seasons.
Packages from our warehouse in the US will be shipped by USPS, or EMS depending on the weight and size of the product.
ORDER TRACKING
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5-7 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your package yet. When the package is scanned into their system, tracking events will populate on the tracking page.
CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.